full service cx and Marketing agency

We Help Businesses  Grow to The Next Level

Fanos is an agile led full service CX and marketing performance company. We are devoted to helping people grow their business and make better marketing and customer experience decisions. We can dynamically drive your business performance, even in the toughest times!

Our Services

High-impact services handpicked to take your business to the next level

Social Media Marketing

We deliver bespoke social media services, designed to delight your audience

Social Media Strategy
Display Advertising
Facebook & Google Advertising
Social Media Management

Search Engine Optimisation

Our SEO practices  are designed to optimise the way your website appears in search engine results pages

SEO Technical Audit
Keyword Research
Link Building Strategy
Content SEO Writing and Optimisation

Paid Advertising

Paid Search Engine Marketing is the the single fastest lead-generating machine

PPC / SEM
Ads A/B Testing
CR Optimisation
Retargeting

Funnel Optimisation

We reduce breakdowns and increase your conversion rate, which improves sales and leads to happier customers that want to share their experience.

UX Analysis
Funnel Audit
CR Optimisation

Advanced Analytics

Take the complexity out of your user behaviour maximise their value, unearth insights, build plans and respond in real-time to customer demand.

Goals & Targets Setup
User Analytics
Heat Map Analytics

Content Marketing

Offering content marketing services to scale your content, build the brand, and drive measurable results.

Content Plan
Content Creation
Community Management

Email Marketing

With a focus on conversions, our custom email strategy and design will make you stand out from the inbox clutter

UX Analysis
Funnel Audit
CR Optimisation

Data and Lead Management

Understanding your data is key to understanding customer behaviour, increase profitability, scale growth and decrease waste

Big Data Management and Cleansing
Data Visualisation and BI
Data Governance

CRM Optimisation

Deliver relevant experiences through email, SMS, Search, Social, Web – automatically

Tech Integration and Ennoblement
CRM Strategy and Implementation
Marketing Automation

CX Management

Mind the customer expectation gap in this new age of uncertainty and chaos

Customer Journey Mapping
Digital Customer Creation
Customer Lifecycle and Life timeValue
About Us

The great team of industry experts behind Growth

We found that experience alone was not enough to make a team thrive. Our team demonstrate passion, collective vision team performance when it came to innovation in products and services, customer satisfaction, cost control, and expected sales growth.

About Us
Our Process

A simple, yet powerful and  efficient process

1. Marketing Plan

Big creative ideas that the brands can build through comprehensive marketing programs to drive user engagement

2. Execution

Broad range of capabilities that encompass different types of execution, campaign design, success metrics KPIs, measurement, and optimisation.

3. Growth & Scale

Understanding technologies that enable marketing / user experience. Strong in transactional/ ecommerce, content marketing personalisation, customer engagement and reporting marketing platforms.  

Case Studies

The results speak for themselves

View All
YouTube

How we helped YouTube increase app installs by 24% in less than 30 days

24%
Increase in App Downloads
2.5M
App Downloads Generated
Google

How we helped Google to increase conversion rate on G-Suite by 25%

25%
Increase in Conversion Rate
5.7M+
More Revenue Per Year
Testimonials

Don't take our word for it, take theirs!

“Fanos are extremely good at their craft! During the time in which I worked with Fanos, they guided the company through a significant period of audience growth. They are data led product-growth experts, with a clear understanding of CX and the consumer. Above all, they are a pleasure to work with.

Tim Sheridan
Head Of Tech Engineering

“I thoroughly enjoyed working with Nebras from Fanos for almost 2 years at Seven West Media. He is a great operator and his ability to drive almost instant growth in our audience was impressive. What impressed me more than anything though was the way Nebras worked with the wider business. His remit was to drive digital growth in a very traditional company. The time he took to up skill the wider business, explain new concepts to leaders in the traditional area of the business and bring everyone along for the ride was key to the success of his well thought out and executed strategies. It was refreshing to work with someone with such a deep knowledge that was so willing to share that knowledge far and wide.

Joanne Jenkinson
Client Partner

“Fanos were the driving force behind enhancing CX and diversifying the digital audience growth strategy. They are experts in their field as they possesses an incredible depth and breadth of knowledge across digital marketing, product growth, CX, CRM optimisation and analytics. Their expertise, dedication and willingness to collaborate have contributed to fostering a strategic audience-centric mindset across the business. Their ability to engage and negotiate across teams and to brief, escalate and collaborate with C-suite Executives. During their tenure the team saw record high engaged unique audiences. Fanos has a unique balance of technical knowledge, analytical insights, commercial acumen, and strong work work ethic that drives outstanding results”

Clive Dickson
VP Product Development TV & Content

“I had the pleasure of having an engagement with  Fanos as they led a program of work that I was managing in 2019. They brought a different perspective and insights to a problem we were facing understanding our requirements and leading us to consider different ways in which to address. Nebras from Fanos was an insightful leader, generous with his time and engaged well with the team in ensuring his understanding of our business needs. The solution crafted was innovative, adaptable to many situations and very effective. Fanos can certainly operate at a more strategic level but can and will operate very effectively at an operational/ tactical level when necessary. I look forward to the opportunity to work with Fanos at a future time and strongly recommend Fanos for any program management role that needs a ‘go getter’ to get things done.”

Clive Dickson
VP Product Development TV & Content

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